Last updated 21 October 2026

Delivery Policy

All our services are digital. Nothing is shipped physically — everything is delivered online, by email or set up directly on your accounts.

How delivery works

After PayFast confirms your payment you'll receive an email confirmation. We contact you within one business day (Monday to Friday) to collect what we need and agree on a start date.

Delivery timeframes

  • Web Design: 7–14 business days after we receive your content.
  • Digital Branding: 3–5 business days.
  • AI Receptionist: live within 5–7 business days.
  • Marketing Automation: first content within 5 business days, then ongoing each month.
  • Web Hosting and Professional Email: set up within 1–2 business days.

How you receive it

Websites go live on your domain; branding files are sent by email or download link; hosting, email and AI receptionist access details are emailed to the address you used at checkout.

Delays

Timeframes start once we have your content and approvals. If we expect a delay on our side, we'll let you know straight away.

Delivery area

We serve clients across South Africa, with a focus on Cape Town. There are no delivery fees.

Contact us

Xynex Digital · 14 Hyacinth Road, Belhar 17, Cape Town, South Africa · 073 235 0250 · hello@xynexdigital.co.za