In South Africa, WhatsApp is where customers already are. Making it effortless for them to message you can lift enquiries overnight.

Make it one tap away

Put a floating WhatsApp button on every page of your website, on your Google Business Profile and in your social bios. Pre-fill the message so customers don't have to think about what to say.

Reply fast — or automate it

Speed wins. Use quick replies and a greeting message, and consider an AI assistant to respond instantly after hours.

Organise your chats

Use labels to track new leads, quotes sent and paid customers. Follow up on quotes after 24–48 hours — many sales are won on the follow-up.

  • New lead
  • Quote sent
  • Follow-up due
  • Won / Paid

Connect it all

The best results come when your website, WhatsApp and call handling work together, so every enquiry is captured and answered.